Cancellation Policy

Cancellation Policy for Explicit:

At Explicit, we understand that sometimes circumstances may arise that require you to cancel your order. We strive to make this process as seamless as possible while providing clarity on our cancellation policy. Please read the following cancellation policy carefully:

Order Cancellation Period:

You may cancel your order within 24 hours of placing it. After this period, orders are processed for shipment and cannot be cancelled.

Cancellation Procedure:

To cancel your order, please contact our customer service team as soon as possible via email at help@explicitscience.com or by calling +91 - 9599109319. Please include your order number and the reason for cancellation in your communication.

Refund Process:

If your order is cancelled within the 24-hour window, a full refund will be issued to your original payment method. Please allow 5-7 business days for the refund to be processed.

Exceptions:

We understand that exceptional circumstances may arise. If you believe you have a valid reason for cancelling an order outside the stipulated time frame, please contact our customer service team. We will assess each situation on a case-by-case basis.

Out-of-Stock Items:

In the rare event that an item you ordered is out of stock and cannot be fulfilled, we will notify you promptly and offer the option to cancel the order for a full refund or replace the item with a suitable alternative.

Policy Updates:

Explicit reserves the right to modify or update this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.

We appreciate your understanding and cooperation regarding our cancellation policy. If you have any questions or concerns, please feel free to contact our customer service team for assistance. Thank you for choosing Explicit.